Home › Coverage guarantee — the missed-permit policy
Policy draft, effective at public launch. This page is published with the staged site so the promise exists before the first subscription is sold, and it takes effect the day subscriptions open.
If a permit (1) was published by your market's official feed, (2) falls in your subscribed county and trade lane under our published classification rules, and (3) never appeared in your digest because of our processing — tell us the permit id or address. We will verify it against the source feed, re-run your feed with the record included, and credit that month's subscription.
A permit the city never published, published late, or published in a feed we disclose as lagged (its real lag is printed on the market page); a permit outside your county or trade; a record the city's own feed corrected or withdrew. Freshness limits are the publisher's, and they're printed, not hidden.
Reply to any digest email with the permit id or address. Claims are checked against the source feed, not argued with.
Start the paid plan when you're ready — $79 a month for one county and one trade, month-to-month, no sales call. Or start with a free 14-day sample feed: the real daily email, built from live permit records. If it doesn't show you work worth chasing, don't pay for it.
Start the paid plan — $79/mo Free 14-day sample See a sample alert first